Health Management by Aseguradora General

Maintaining a healthy, engaged and productive workforce is vital for any organization to thrive. Investing in human capital, also means taking into consideration the fact that employee health levels may fluctuate. Whether it's as temporary as pregnancy, or a chronic condition or illness such as diabetes, depression, heart disease or cancer, employees that can rely on their companies for guidance and support are likely to be more engaged and loyal. Setting appropriate health condition management programs in place not only has a significantly positive impact on employees and their relationship to their employer, it also lowers costs for the organization as poorly managed conditions can lead to increased hospitalizations and emergency room visits, which are both more expensive types of care.

Plan members with Aseguradora General across the various markets in Latin America may access primary medical care by phone or video call if required. In Costa Rica, chronic patients can have their medication delivered, and receive blood tests and medical care at home, making it easier for patients to obtain the necessary treatment to manage many medical conditions. This essentially reduces the risk of interrupted treatment and therefore, of worsening conditions. In critical cases, Home Medical Care through the diverse networks enables 24/7 availability of medical consultations with a doctor who can determine via telephone call, whether home visit or ambulance service is needed, in order to stabilize the patient and provide necessary medicine. GenMedical is a program in Guatemala which offers high-quality integrated medical services within the same care center coordinated 24 hours a day, 365 days a year through a medical coordination unit. It includes an administrative model that allows policyholders to access programs services, such as drug delivery, without the need to carry out any authorization, since it is managed directly by the provider and the insurer.

Enrique Murillo, Commercial Director, states: “We’ve carefully designed our medical programs to ensure the wellbeing of our policyholders and their families, also we are constantly reviewing the programs’ benefits alongside them to always provide the adequate coverages. The service we deliver is focused on high quality and efficiency standards to exceed our insureds expectations in their time of need.”

To find out more, please see here https://www.aseguradorageneral.com/productos/seguros-empresariales or contact Adam King, VP, Regional Director Americas at Allianz Global Benefits at adam.king@allianzlife.com.